DDI Facilitator Certification Programs

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This three-day session develops the skills and competencies facilitators need to deliver leadership training for organizational success. Upon successful certification in person or in a virtual classroom, facilitators will be able to deliver 40+ courses for individual contributors and frontline leaders. 

The Facilitator Certification Process (FCP) workshop is designed for participants to:

• Build and sustain a high-trust learning environment, empowering them to develop exceptional leaders in their organization.
• See a positive model facilitated by their Master Trainer and then learn to apply the four facilitator competencies to effectively deliver DDI's courses. 
• Learn a variety of techniques to deliver content, facilitate skill practice exercises, handle challenging classroom situations, and more.

Session Details 

• Competencies Developed: Engaging Communication, Facilitation of Learning, Facilitator EQ (Emotional Intelligence), and Guiding Learners
• Delivery: Virtual instructor-led (via Zoom) or in person, available as an in-house or public workshop 
• Group Size: Up to 6 people
• Lifetime Certification: Service agreement is required for the facilitator’s organization 
• Ongoing Support for Facilitators: Regular email updates, online learning resources, exclusive webinars, and more

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DDI's Master Trainer Certification Process enables your experienced facilitators to certify new facilitators from your organization in DDI's Facilitator Certification Process (FCP) to deliver DDI's courses. 

The Master Trainer Certification Process is designed for facilitators to:

• Obtain and understand all materials to conduct the Facilitator Certification Process (FCP) and make certification decisions at your organization.
• Model and demonstrate proficiency in the following competencies: Certification Decision Making, Coaching and Developing Others, Planning and Organizing, Facilitation of Learning, Engaging Communication, Guiding Learners, and Facilitator EQ (Emotional Intelligence). 
• Provide specific and balanced feedback to facilitator candidates around the competencies and key actions needed to deliver courses successfully for certification.
• Collaboratively create a development plan with facilitator candidates to enhance or develop facilitator candidates’ skills.

Prerequisites

The following prerequisites must be met before the certification process begins:

• Successfully obtain certification in DDI's Facilitator Certification Program (FCP) workshop.
• Acquire direct delivery experience with DDI's Interaction Management® courses. DDI recommends facilitation of 3-5 courses, 3-5 times each.
• Achieve familiarity with the courses used as practice assignments and the ability to coach candidates to facilitate those courses.

Certification Steps

The process is led by one of DDI's Master Trainers, who will verify with the Master Trainer candidate that the prerequisites have been met. The DDI Master Trainer and the candidate will schedule the best time to work together as follows:

• Master Trainer Planning Session: This session will review the workshop agenda, materials, and content. It will introduce the certification process including the measures of success and support. The DDI Master Trainer will coach the candidate on preparing and leading an FCP workshop and will discuss how DDI programs will support the organization. This session should be conducted at least three weeks prior to the co-training workshop.
• Calibration Session: This session will focus on how to effectively track and calibrate competency ratings to make certification decisions. It should be scheduled after the planning session and prior to the co-training workshop.
• Co-Training Workshop: The Master Trainer candidate will co-train an FCP workshop at your organization with the DDI Master Trainer and deliver approximately 75-85% of the workshop.

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This workshop builds on a facilitator’s existing skills from attending the Facilitator Certification Process (FCP). Participants explore and practice the unique skills needed to position leadership development content for mid-level leaders anchored to your organization’s strategic context.

The Facilitator Booster: Amplify Insight at the Mid-Level session is designed for facilitators to: 

• Explore the unique challenges and expectations when facilitating for mid-level leaders.
• Learn three new facilitator competencies: Compelling Communication and Facilitation, Credibility at the Mid-Level, and Being a Master Integrator.
• Practice delivering mid-level leadership development content and receive feedback from a DDI Master Trainer on effectiveness demonstrating the additional facilitator competencies.

Session Details

• Prep Time: 3 hours
• Course Length: 6 hours
• Prerequisite: DDI’s Facilitator Certification Process (FCP)
• Group Size: Minimum of 3, maximum of 4
• Delivery: In-person in-house workshop

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This half-day session is important for facilitators who lead sessions on particularly personal, emotional, or sensitive topics. 

The Facilitator Booster: Foster Inclusion and Courage session is designed for facilitators to: 

• Gain skills, resources, and tools they need to create a safe space for disclosure and courageous learning experiences.
• Create a psychologically safe space for learners to express emotion and vulnerability.
• Invite learners to examine entrenched biases and behaviors, and engage fully in learning that will lead to behavior change. 

Session Details

• Prep Time: 1 hour
• Course Length: 3.5 hours
• Prerequisite: DDI’s Facilitator Certification Process (FCP)
• Group Size: Up to 6 people
• Delivery: Virtual instructor-led (via Zoom), available as an in-house or public workshop

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With the return to the office, you may be planning for in-person training too. If your recently certified facilitators have only delivered DDI courses in a virtual classroom, this booster is designed for them. 

This session helps your facilitators transfer the skills they learned in DDI’s Facilitator Certification Process (FCP) workshop to the in-person classroom and builds their confidence using DDI materials and facilitating in a physical classroom environment.

The Facilitator Booster: Maximizing In-Person Delivery session is designed for facilitators to:

• Understand how the competencies learned in DDI’s Facilitator Certification Process (FCP) are applied and optimized for in-person facilitation.
• Leverage the classroom environment and materials to practice effectively delivering courses in an in-person setting.
• Explore best practices for facilitation preparation and delivery.
• Learn to proactively avoid common classroom challenges.

Session Details

• Prep Time: 20 minutes
• Course Length: 5.5 hours
• Prerequisite: DDI’s Facilitator Certification Process (FCP)
• Group Size: 4 to 8 people
• Delivery: In-house workshop

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This full-day session helps your facilitators become well-versed in DDI’s behavioral interviewing system and use their facilitation skills to transfer that knowledge to others in your organization.

The Facilitator Booster: Targeted Selection^® session is designed for facilitators to: 

• Enhance their knowledge of DDI’s system, process, and skills required to effectively conduct behavioral interviews and make better selection decisions. 
• Explore content from The Art and Science of Behavioral Interviewing courses. 
• Use the four facilitator competencies to effectively deliver The Science of Behavioral Interviewing course. 
• Use a process to provide and receive specific and balanced feedback. 
• Effectively handle difficult classroom situations. 

Session Details

• Prep Time: 4.5 hours 
• Course Length: 6.5 hours 
• Prerequisite: DDI’s Facilitator Certification Process (FCP) or Targeted Selection® Trainer 
• Group Size: Up to 6 people 
• Delivery: Virtual instructor-led (via Zoom) or in person, available as an in-house or public workshop 

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This half-day session helps your facilitators transfer the skills they learned in DDI’s Facilitator Certification Process (FCP) workshop to the virtual classroom, taking into consideration the unique learning needs and technology challenges of a virtual setting. 

The Facilitator Booster: Virtual Classroom session is designed for facilitators to: 

• Explore and understand how DDI’s facilitator competencies and key actions translate in becoming an effective virtual facilitator. 
• Learn how the classroom course design has been modified to engage learners in the virtual classroom. 
• Identify development opportunities to enhance virtual classroom delivery skills. 
• Discuss best practices, including the role of a producer. 

Session Details 

• Prep Time: 15 minutes 
• Course Length: 4 hours 
• Prerequisite: DDI’s Facilitator Certification Process (FCP) 
• Group Size: Up to 6 people 
• Delivery: Virtual instructor-led (via Zoom), available as an in-house or public workshop 

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This full-day session helps your facilitators become well-versed in DDI’s behavioral interviewing system and use their facilitation skills to transfer that knowledge to others in your organization.

The Facilitator Booster: Targeted Selection^® session is designed for facilitators to: 

• Enhance their knowledge of DDI’s system, process, and skills required to effectively conduct behavioral interviews and make better selection decisions. 
• Explore content from The Art and Science of Behavioral Interviewing courses. 
• Use the four facilitator competencies to effectively deliver The Science of Behavioral Interviewing course. 
• Use a process to provide and receive specific and balanced feedback. 
• Effectively handle difficult classroom situations. 

Session Details

• Prep Time: 4.5 hours 
• Course Length: 6.5 hours 
• Prerequisite: DDI’s Facilitator Certification Process (FCP) or Targeted Selection® Trainer 
• Group Size: Up to 6 people 
• Delivery: Virtual instructor-led (via Zoom), available as an in-house or public workshop 

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This three-day session prepares your trainers to deliver Targeted Selection courses in your organization to boost interviewing skills and hire the best talent. Participants are awarded trainer certification after successfully completing this workshop. 

The Targeted Selection^®: Trainer certification workshop is designed for participants to:

• Develop, enhance, or review the knowledge, motivations, and behaviors required to successfully deliver The Art and Science of Behavioral Interviewing courses. 
• Demonstrate the competencies needed for certification: Facilitation of Learning, Communicating with Impact, Formal Presentation, Coaching, and Technical Knowledge. 
• Use the Targeted Selection^® Trainer materials and other learning methods to effectively facilitate interviewer training. 

Session Details 

• Prep Time: 30 minutes 
• Course Length: 3 days 
• Prerequisite: None 
• Group Size: Up to 6 people 
• Delivery: Virtual instructor-led (via Zoom), available as an in-house or public workshop 

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The success of any new company-wide program depends on a clear, sustainable implementation plan. It also requires an organized, dedicated program manager at the helm. This half-day session develops strong program managers for a successful Targeted Selection implementation in your organization. 

The Targeted Selection^®: Program Manager workshop is designed for participants to: 

• Learn five sustainability factors to ensure long-term success: Communication, Accountability, Skills, Alignment, and Measurement. 
• Develop a comprehensive plan using seven implementation planning process steps. 
  1. Identify the Business Need 
  2. Plan Rollout and Communication Strategies 
  3. Design Interviewing System 
  4. Design Training Solution 
  5. Develop Implementation 
  6. Establish Progress and Outcome Measures 
  7. Ensure Sustainability 
• Discuss barriers and how to address common challenges. 

Session Details 

• Prep Time: 30 minutes 
• Course Length: 3.5-hour virtual workshop, plus additional 40 minutes of self-directed learning after the live course
• Prerequisite: Completion of Targeted Selection’s Art of Behavioral Interviewing and Science of Behavioral Interviewing (in classroom, virtual classroom, or web-based training formats)
• Group Size: Up to 6 people 
• Delivery: Virtual instructor-led (via Zoom), available as an in-house or public workshop 

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